Last updated: September 2, 2025
Welcome to DNA Aquatic. These Terms & Conditions govern purchases from our store and enrollment in our subscription plans (e.g., Coral of the Month, Live Pods, Clean-Up Crew, Food). By checking out or subscribing, you agree to these terms.
This website and its content are owned by DNA Aquatic. All images, text, product photos (including WYSIWYG coral images), logos, and graphics are protected by copyright and may not be reproduced without permission.
You must be able to form a legally binding contract to purchase or subscribe. You’re responsible for the accuracy of your account details, including email, shipping address, and saved payment methods.
Prices are in USD and may change at any time. Applicable taxes are calculated at checkout. Coupons and promotions may not be combined unless explicitly stated.
By enrolling in a subscription, you authorize automatic, recurring charges to your saved payment method every billing cycle (e.g., monthly) until you cancel. Cards are securely stored and processed by our PCI-compliant processor (e.g., Clover/Stripe).
You can pause, skip, change, or cancel a subscription before the next scheduled billing date (see your order emails or contact us). Cancellations take effect at the next unbilled cycle.
We guarantee live arrival for livestock when the carrier marks the package delivered (or when picked up at the carrier facility) on the first delivery attempt. For full coverage instructions and timelines (including photo requirements), see our Refund & DOA Policy page. Shipping costs are non-refundable.
Follow our acclimation guide on arrival. After safe delivery and opening, loss can result from acclimation issues, aggression, or parameter swings; these are outside DOA coverage.
We use insulated packaging and heat/cold packs as needed. In extreme temperatures, we may require hold-for-pickup to keep coverage active.
You agree not to misuse our site, attempt to interfere with site operation, or violate applicable laws or regulations.
Payment data is handled by our PCI-compliant processors; we do not store full card numbers. See our Privacy Policy for details.
We may update these Terms from time to time. Updated terms will be posted here with a new “Last updated” date. Continued use of our site or subscriptions after changes constitutes acceptance.
These Terms are governed by the laws of the State of Indiana, without regard to conflict-of-law principles. Venue lies in courts located in or serving Elkhart County, Indiana.
Questions or assistance?
Email: dnaaquatic.indiana@gmail.com